Shipping policy

  1. At We Bros,we are committed to providing you with a seamless and convenient shopping experience. Our shipping policy outlines important information about the delivery of your orders. Please read the following details carefully:

    1. Shipping Locations:
    We currently offer shipping within the United States only. We are working towards expanding our international shipping options in the future.

    2. Order Processing Time:

    Orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.
    Customized or made-to-order items may have longer processing times, which will be clearly communicated during the ordering process.
    3. Shipping Methods:
    We offer the following shipping methods:

    Standard Shipping: Estimated delivery time is 5-10 business days.
    Express Shipping: Estimated delivery time is 3-8 business days.
    Free Shipping: Occasionally, we may offer free shipping promotions. The estimated delivery time for free shipping may vary but will be clearly stated during the promotion.

    Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track your order's progress.
    6. Delivery Timelines:

    Standard Shipping: 3-10 business days from the date of shipment.
    Express Shipping: 1-8 business days from the date of shipment.
    Please note that delivery times may vary depending on your location and any unforeseen circumstances, such as weather delays or carrier issues.
    7. Order Status:

    You can check the status of your order by logging into your We Bros account or by using the tracking information provided in your confirmation email.
    8. Delivery Address:

    Please ensure that your shipping address is accurate and complete. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.

    For information on returns and exchanges, please refer to our We Bros Return Policy.
    10. Contact Information:
    If you have any questions or concerns about your order or our shipping policy, please contact our Customer Support team at shopwebros@gmail.com or 8104143874 .

    We Bros reserves the right to modify this shipping policy at any time without prior notice. We will strive to notify customers of any significant changes.

    Last updated: 09-10-2023